There are a few different ways people will react to reading the title of this blog post...
Some may be reading keenly, because who doesn’t want to successfully offload some of their work?!
Some will roll their eyes, because delegating responsibilities may seem like a luxury they can’t afford – ultimately this can mean less control, and “if you want a job done right, do it yourself”.
Some of those who are too busy to delegate, will never be ready to delegate, and will get stuck in a never-ending circle of ‘too busy to delegate but desperately need it’!
My aim here is to show you that you can offload some responsibilities whilst simultaneously keeping control, saving yourself time and enriching your employee’s experience. Opsyte can help with all of this because of the controlled way we allow you to set permissions and restrictions.
So, what are permissions?
Opsyte’s permissions system controls who has access to see each area of Opsyte, as well as who can perform specific tasks within those areas. These are set on an individual basis, so each employee can have permission to see as much or as little as is required of their job roll.
This might seem abstract without an example, so let’s talk specifically about the rota. A general staff member may simply need read only access to their specific department, as they just need to see when they are working. Higher management are likely to need full read and write access to the rota, including the ability to see the labour cost and make amendments even after the rota is published. These levels of access (and any level of access in between) would be created by setting permissions.
Another great example is this: you have two managers in a department and want them to control their labour cost, together. You do not under any circumstances want them to see each other’s pay. What do you do? Most rota systems do not allow this level of restriction – but we do. We can set up permissions to stop these two individuals from seeing each other’s pay but have full access to their team and their pay rates.
How can delegation enrich my employee’s experience?
By delegating some tasks to your employees and investing a little bit of time in training them how to perform them, you can create capable and stimulated employees who are able to put their best foot forward in the workplace.
As we all know, reaching the next step in your career without the ‘proof’ that you’re able to perform the necessary tasks can be a challenge, and studies have shown that 94% of employees would stay with a company longer purely because they receive training (even without a raise)! (https://www.cnbc.com/2019/02/27/94percent-of-employees-would-stay-at-a-company-for-this-one-reason.html)
How could you begin to delegate responsibility, while keeping control?
Delegation can ultimately save you time, as well as give your employees the necessary skills to drive their careers forward – so if you aren’t delegating already, then I am sure you’re interested in where you can begin.
Let’s stick with our example of the rota…
You could give an employee the permission to create and edit the rota but withhold their permission to publish it – this would allow you to have a final check before the rota is published. Once you’re confident in the employee’s abilities – give them the publish permission! This will save you time in creating the rota but give you final control until you’re confident in your employee’s abilities.
As previously mentioned, permissions cover every aspect of Opsyte – so you can delegate as much or as little responsibility as you wish.
Where will you start?